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Emergency and Crisis Communication Vocabulary

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Terminology Bulletin 252

Office of Critical Infrastructure Protection and Emergency Preparedness in co-operation with Josée Lacroix and Monique Huot. Effective communication is dependent on the exchange of clear and concise information. This is especially true in an emergency situation, where the timely and unambiguous exchange of information is crucial in avoiding serious consequences. While the definitions included here respect existing Government of Canada legislation, policies and frameworks, they also represent the results of extensive research on emergency and crisis communication. Although the Emergency and Crisis Communication Vocabulary currently includes only one hundred or so terms, its content reflects the point where the communications world and that of emergency management and critical infrastructure protection meet. It should serve as a valuable tool for anyone involved in these fields.

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crise-crisis.pdf (615 KB) is an Adobe Acrobat document.

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© Public Works and Government Services Canada 2003

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